Privacy Policy

Effective Date: January 25, 2025

At SnapGPT, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights. By using the SnapGPT extension, you agree to this Privacy Policy.

Independence Disclaimer: SnapGPT is an independent service and is not affiliated with, endorsed by, or connected to OpenAI, Anthropic, or any of their products (including ChatGPT and Claude). We operate as a completely independent entity.

What Information We Collect

Data Collection and Usage

• Screenshots and Images - SnapGPT captures screenshots from your active browser tab when you initiate the analysis feature. These screenshots are processed and sent to AI models (including Claude Sonnet 4, Claude 3.7 Sonnet, GPT-4.1, and GPT-4.1-Mini) for analysis.
• Interaction Monitoring and Logging - When you use the ScreenSnap feature or text analysis functionality, we monitor and log each interaction for service improvement purposes. This includes logging your questions/queries, the AI's responses, response times, user email, browser information, and any screenshots submitted. Your content is shared with AI service providers (OpenAI and Anthropic) for processing and generating responses. These logged interactions may be monitored by human reviewers strictly for improving our service quality, as we are still in early development. We never share or sell this data with third parties for commercial purposes - only SnapGPT has access to these logs beyond the necessary AI processing.
• User Authentication - We collect email addresses for account creation and authentication. Authentication is managed through Firebase Authentication, and email verification is required when creating an account.
• User Data Storage - User information is stored in Firebase Firestore. We maintain records of email address, usage quotas (free and premium), pro user status, account creation date, and last quota reset date.
• Technical Information - Authentication tokens are cached temporarily to improve performance. We may log errors and usage information for debugging purposes. Network connectivity status is monitored to handle offline states.

Browser Permissions

• Storage access: For saving user preferences and authentication state
• Active tab access: Required to capture screenshots of your current browser tab
• Context menus: To provide right-click functionality for the extension
• All URLs: Needed to function across different websites
• API access: For communication with Google services

How We Use Your Information

• AI Processing: Screenshots and selected text are sent to our AI service providers for analysis to generate responses to your queries.
• Service Monitoring and Improvement: We log and monitor all ScreenSnap and text analysis interactions, including your questions, AI responses, response times, user email, and browser information. This data may be reviewed by human staff members strictly for service improvement purposes, as we are still in early development stages. We use this information to enhance accuracy, fix bugs, and improve overall service quality.
• Account Management: Email addresses are used for authentication, account verification, and communication about your account status.
• Usage Tracking: We track usage quotas to manage free and premium features.

Data Security

We take data security seriously and use modern encryption technologies to protect your information:

• Firebase Services: User data is stored in Google's Firebase platform, with authentication handled by Firebase Authentication. Data is transmitted using secure connections.
• Token Management: Authentication tokens are refreshed periodically and stored temporarily. Tokens expire after approximately 55 minutes and are refreshed when needed.
• Secure transmission: All data sent to our services is encrypted in transit.

User Control

• Account Management: Users can create accounts with email verification, sign in and out of the extension, track usage quotas, and disable the extension when needed.
• Appearance Settings: Users can adjust the size and appearance of the extension interface, with settings saved locally in browser storage.
• Data Submission Control: SnapGPT only captures screenshots when you explicitly initiate the analysis feature.

Third-Party Services

• AI Service Providers: User content (screenshots and text) is processed using third-party AI models including Claude Sonnet 4, Claude 3.7 Sonnet, GPT-4.1, and GPT-4.1-Mini. This requires sharing your content with OpenAI and Anthropic for processing and generating responses. These providers have their own privacy policies governing how they handle data during processing.
• Data Sharing Policy: We never share, sell, or provide your data to third parties for marketing, advertising, or any other commercial purposes. The only data sharing occurs with AI service providers (OpenAI and Anthropic) solely for processing your requests and generating responses. Only SnapGPT has access to your logged interactions and personal information beyond this necessary processing.
• Internal Monitoring: Usage data and interactions are monitored internally by SnapGPT staff for service improvement, debugging, and quality assurance purposes only.
• Google Firebase: We use Google Firebase for user authentication and data storage, subject to Google's privacy policies.

Changes to This Policy

This Privacy Policy may be updated to reflect new features, changes in our practices, or legal requirements. Significant updates will be communicated via:

• Notifications in the browser extension store.
• A summary of the changes at the top of this policy.

Legal Compliance

SnapGPT complies with applicable privacy laws, including:

• Texas Privacy Laws: As a Texas-based company, we adhere to all applicable state privacy regulations.
• California Consumer Privacy Act (CCPA): Users have the right to access, delete, or opt out of the sale of their data.
• General Data Protection Regulation (GDPR): European users can request access to, correction of, or deletion of their personal data.

Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, contact us at:

• Email: support@snapgpt.me

We're committed to protecting your privacy and ensuring transparency in how we handle your data.